20 March 2020

Together, we are in unchartered waters. First and foremost, Planned Cover hope you are well and stay well, as we all work our way through this unprecedented event now commonly known as Coronavirus.

We appreciate the uncertainty and anxiety our clients are experiencing and would like to provide assurance that our Planned Cover representatives are available to review and discuss your insurance requirements. For ease of reference, we have included the contact details for our state managers at the bottom of this communication, however please be mindful that we’re experiencing more phone calls than usual, therefore email will be the best way to contact us.

Our risk management team at informed by Planned Cover will continue to provide contract reviews and online education – see their website for more information and feel free to get in touch via the usual email channels.

As the various conditions dictate, our business is transitioning to alternative working arrangements however remain confident that fundamentally it will be ‘business as usual’ whilst ensuring the safety of our valued employees and the health and wellbeing of the broader community.

Our business operations have been amended to include:
• Limited face-to-face and physical contact
• Flexible working arrangements, including working remotely
• Client, employee and business partner meetings to be conducted either online or over the phone
• Non-attendance at any external events such as seminars, conferences or client visits
• The face-to-face risk management seminars presented by our associated business – informed by Planned Cover will be rescheduled as webinars
• Education and updates from the World Health Organisation
Please ensure peace-of-mind by contacting your Planned Cover representative either by phone or email with any immediate questions you may have regarding the operation and insurance requirements of your practice.

We are committed to the health and safety of the community and look forward to continuing to provide our current and new clients with the assistance, advice and services required in a safe, efficient and sustainable manner.

Kind regards

Sandra Purser
Managing Director and CEO

Planned Cover State Managers Contact Details:

State Manager VIC
(03) 8508 5400
0415 304 119

Simon Gray
State Manager NSW/ACT
(02) 9957 5700
0400 123 424

Karen Meiklejohn
State Manager QLD/NT
(07) 3017 1500
0417 006 896

Cos Cirocco
State Manager SA/TAS & National Business Manager
(08) 8363 7366
0438 442 870

Kylie McGrath
State Manager WA
(08) 9261 1200
0429 338 570